基于游客感知价值的生态旅游景区游客忠诚形成机制研究——以西溪国家湿地公园为例
作者:
作者单位:

浙江工业大学经贸管理学院,华东师范大学工商管理学院,浙江农林大学旅游与健康学院,浙江工业大学经贸管理学院

作者简介:

通讯作者:

中图分类号:

基金项目:

国家社会科学基金项目(14CGL023)


The formation mechanism of tourist loyalty in ecotourism scenic spots from the perspective of tourist perceived value: Evidence from Xixi National Wetland Park
Author:
Affiliation:

Zhejiang University of Technology,East China Normal University,,

Fund Project:

  • 摘要
  • |
  • 图/表
  • |
  • 访问统计
  • |
  • 参考文献
  • |
  • 相似文献
  • |
  • 引证文献
  • |
  • 文章评论
    摘要:

    游客感知价值表征出游客对旅游景区整体价值的感知评价,被认为是旅游景区获取竞争优势的新来源。与此同时,生态旅游景区为了赢得长期的游客价值以保持持续的竞争优势,所以探究游客忠诚的形成机制成为关切重点。以西溪国家湿地公园为例,对湿地公园游客感知价值进行了二阶验证性因子分析,采用极大似然估计方法,通过结构方程模型对游客感知价值、游客满意和游客忠诚之间的关系进行实证检验。研究表明,湿地公园游客感知价值包含8个因子结构;湿地公园游客感知价值不仅对游客忠诚具有积极的直接影响,同时也存在间接影响,说明游客满意在游客感知价值和游客忠诚之间起部分中介作用,并且间接效应要大于直接效应。

    Abstract:

    Tourist perceived value indicates the perceived evaluation of the overall value of tourist attractions, and is considered as a new source of competitive advantage for tourist attractions. At the same time, ecotourism scenic spots should win the long-term tourist value in order to maintain a sustained competitive advantage, so exploring the formation of tourist loyalty mechanisms becomes the focus of attention. Taking Xixi National Wetland Park as an example, this paper carries out a second-order confirmatory factor analysis (CFA) on tourist perceived value in the wetland park. Moreover, using maximum likelihood estimation method, this paper employs the structural equation model (SEM) to conduct an empirical test to identify the relationship among tourist perceived value, tourist satisfaction, and tourist loyalty. The results show that tourist perceived value in the wetland park contains eight-factor structures. Tourist perceived value in the wetland park not only has a direct positive impact on tourist loyalty, but also has an indirect influence. This shows that tourist satisfaction plays a part-mediated role between tourist perceived value and tourist loyalty, and the indirect effect is greater than the direct effect. It shows that tourist satisfaction mediates the relationship between tourist perceived value and tourist loyalty, demonstrating that tourist satisfaction is an important mediator for explaining how tourist perceived value leads to positive tourist loyalty. In addition, the indirect effect is also greater than the direct effect.

    参考文献
    相似文献
    引证文献
引用本文

赵磊,吴文智,李健,吴媛.基于游客感知价值的生态旅游景区游客忠诚形成机制研究——以西溪国家湿地公园为例.生态学报,2018,38(19):7135~7147

复制
分享
文章指标
  • 点击次数:
  • 下载次数:
  • HTML阅读次数:
  • 引用次数: